Privacy | Juanhire Pro

Effective date: November 12, 2026

1. Who we are

This notice is issued by JuanHire Pro HR Human Resource and Management Services (“Juanhire Pro”, “we”, “us”), a business name registered with the Department of Trade and Industry (DTI), based in Bacolod City, Philippines. We are the personal information controller for the personal information described in this notice.

This notice explains how we handle personal information under Republic Act No. 10173, the Data Privacy Act of 2012 (“DPA”), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (“NPC”). It covers people who visit juanhirepro.com, contact us, send us a CV, or deal with us on behalf of an employer or client. Our own employees receive a separate notice.

2. Data Protection Officer

You can reach our Data Protection Officer about anything in this notice:

Email: info@juanhirepro.com (subject line “Data Protection Officer”)
Phone: +63 968 855 2376, Monday to Friday, 9:00 AM to 7:00 PM ET
Address: Bacolod City, Philippines

3. What we collect

From the contact form: your name, email address, phone number (optional), whether you are an employer, job seeker or other, your message, and your confirmation that you have read this notice. When you send the form, our server also records the date and time and your device’s IP address, to help us prevent spam and abuse.

From job seekers and candidates (by email to careers@juanhirepro.com or info@juanhirepro.com, through the form, or in interviews): your CV and anything it contains, such as contact details, work history, skills, education, qualifications, references, the kind of work you want, your location, availability and salary expectations, and our notes from conversations with you.

Sensitive personal information. Under the DPA, information about your age, marital status, health, education, religion, ethnic origin, government-issued numbers (such as SSS, TIN, PhilHealth, Pag-IBIG or passport numbers) and similar details is “sensitive personal information” and gets extra protection. CVs often contain some of these, such as your education, age or date of birth. Please do not include government ID numbers, health information, religion or marital status in your CV unless a role specifically requires it. If an employer later needs such details for a specific role, we will tell you what is needed and why, and ask for your consent first.

From employers and clients: the name, job title, work email and phone number of your contact people, the details of the roles you need filled, and the information needed for proposals, contracts and billing.

From other sources: with your knowledge, we may receive information about you from referees you name, or from people who refer you to us.

4. Why we use it and our legal basis

We only use personal information for the purposes below, each based on a lawful ground under Sections 12 and 13 of the DPA:

To reply to your enquiry and arrange a conversation. Basis: your consent, and steps you ask us to take before entering into a contract.
To assess your CV and match you to suitable roles. Basis: your consent. Where your CV includes sensitive personal information, we process it only with your consent, specific to this purpose.
To put you forward to a prospective employer. Basis: your consent, given for each role (see section 5).
To provide our services to employers and clients, including proposals, contracts, invoices and account management. Basis: performance of a contract, and compliance with legal obligations such as tax and business record-keeping.
To keep our website and email secure and block spam and misuse. Basis: our legitimate interest in running a safe service, which does not override your rights.
To meet legal obligations and protect legal rights, such as responding to lawful requests from authorities or establishing, exercising or defending legal claims. Basis: legal obligation and the grounds allowed by Sections 12 and 13(f) of the DPA.

We do not sell personal information, we do not use it for advertising, and we do not make decisions about you based solely on automated processing or profiling. People at Juanhire Pro review every CV and every match.

Withdrawing consent. Where we rely on your consent, you can withdraw it at any time by contacting our Data Protection Officer. Withdrawal does not affect processing already done, and we may still keep records we are required to keep by law.

Prospective employers. Your CV first goes through Juanhire Pro’s internal screening. We share your profile with an employer only after we have matched you to a specific role and you have agreed to be put forward for it. We share only what the employer needs to assess you for that role.
Service providers who process information for us under our instructions, such as our website hosting and email provider. We use contractual or other reasonable means to make sure they protect it to a comparable standard, as Section 21 of the DPA requires.
Google, which serves the fonts used on this website (see section 9).
Government authorities, courts or regulators, when the law requires it.
Professional advisers, such as lawyers and accountants, under a duty of confidentiality.

6. Transfers outside the Philippines

We serve employers in the Philippines and, for remote roles only, clients overseas. If you agree to be put forward for a remote role with an employer based outside the Philippines, your profile will be sent to that employer in its country, where data protection laws may differ from Philippine law. We will tell you the employer’s country before asking for your agreement. Our hosting and email provider may also store information on servers outside the Philippines.

Whenever personal information leaves the Philippines, we remain responsible for it under the DPA’s principle of accountability, and we use contractual or other reasonable means to ensure a comparable level of protection.

7. How long we keep it

CVs and candidate records: 2 years from our last contact with you, then securely deleted. You can ask us to delete them sooner at any time.
Contact form messages and enquiries that do not lead to an engagement: up to 2 years from our last contact, then deleted.
Client contracts, invoices and accounting records: for as long as Philippine tax and business laws require.
Information needed for a legal claim or a lawful request: until the matter is resolved.

When information is no longer needed, we delete it or make it anonymous.

8. How we protect it

We use reasonable organizational, physical and technical measures to protect personal information, including:

access limited to authorized Juanhire Pro staff who need it for their work, under a duty of confidentiality;
password-protected email accounts and systems, with encrypted connections to our mail server;
sharing candidate profiles only with the employer for a specific role, and only what that role requires;
regular deletion of information we no longer need.

No system is completely secure. If a personal data breach occurs that the law requires us to report, we will notify the National Privacy Commission and the affected individuals as required.

9. Cookies and third parties on this website

This website does not set cookies and does not use analytics, advertising or tracking tools.

The website’s fonts are loaded from Google Fonts. When you open a page, your browser connects to Google’s servers (fonts.googleapis.com and fonts.gstatic.com), which receive your IP address and basic browser information. Google may process this information outside the Philippines. See Google’s Privacy Policy.

Like most websites, our hosting provider keeps standard server logs (such as IP address, pages requested, date and time, and browser type) to operate and secure the site.

Phone and email links on this site open your own phone or email app. Anything you send that way reaches us as an ordinary call or email.

10. Your rights

Under the DPA you have the right to:

Be informed whether and how your personal information is being processed, which this notice is for.
Access the personal information we hold about you, its sources, who received it and why.
Object to processing, including withholding or withdrawing consent.
Erasure or blocking: ask us to suspend, withdraw, block, remove or destroy your personal information, where the law allows.
Rectification: have inaccurate or incomplete information corrected.
Data portability: get a copy of your information in a structured, commonly used electronic format.
Damages: be indemnified for damages you suffer because of inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of your personal information.
File a complaint with the National Privacy Commission.

To use any of these rights, contact our Data Protection Officer at info@juanhirepro.com. We may need to confirm your identity first. There is no charge for making a request.

If you are not satisfied with our response, you can complain to the National Privacy Commission at privacy.gov.ph (see Filing a complaint). We encourage you to contact us first so we can try to resolve it.

11. Children

Our website and services are not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.

12. Changes to this notice

We may update this notice when our services or the law change. We will post the updated version on this page with a new effective date. If a change significantly affects how we use information you have already given us, we will tell you and, where required, ask for your consent again.

13. Contact

JuanHire Pro HR Human Resource and Management Services (DTI-registered business name)
Bacolod City, Philippines
Data Protection Officer: info@juanhirepro.com | +63 968 855 2376

Privacy notice